SHIPPING

We offer the following shipping options:

  • Standard Shipping: Free of charge.
  • Express Shipping: An additional $8 per order.
  • Overnight Shipping: An additional $15 per order.

Shipping times vary by location and shipping method. Typically, standard shipping takes 5-7 business days, express shipping takes 2-3 business days, and overnight shipping is delivered the next business day.

We ship to most countries worldwide. However, there may be some restrictions based on your location. Please check our shipping policy for more details.

All our products are shipped from our warehouse located in US.

Warranties & Repairs 

Yes, all our jewelry products come with a one-year warranty that covers non-human-induced quality issues. Please see our warranty policy for more information.

To apply for warranty service, please contact our customer service team with your order number and a description of the issue. You may be asked to provide photos or other evidence of the defect. Our team will guide you through the process.

Returns & Exchanges

We offer a 30-day return and exchange policy. If you are not satisfied with your purchase, you can return or exchange it within 30 days of receipt. The item must be in its original condition and packaging.

No, there are no return fees. The return shipping costs are covered by us.

To return an item, please contact our customer service team to initiate the return process. They will provide you with a prepaid return label and instructions on how to send back the item.

Once we receive and inspect the returned item, the refund will be processed within 5-7 business days. The refund will be issued to the original payment method.

Yes, you can cancel your order if it has not yet been shipped. Please contact our customer service team as soon as possible to cancel your order. If the order has already been shipped, you can return the item for a refund once you receive it.

Jewelry Care

To clean your jewelry, use a soft cloth to gently wipe the surface. For more thorough cleaning, use a mild soap and warm water solution. Avoid using harsh chemicals or abrasive materials that can damage the jewelry.

Store your jewelry in a cool, dry place, preferably in a soft pouch or jewelry box to prevent scratches. Keep pieces separate to avoid tangling and damage. Avoid storing jewelry in direct sunlight or humid environments.

Payment Methods

We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and other local payment options depending on your location.

Still have questions?

Get in touch for help with stacking suggestions, custom designs, gifting, shipping, and all other questions on your mind. We'll get back to you in 1 business days.